37 people completed the courses successfully
WILLEMSTAD – December 22, 2022 – Recently 2 more courses were held as part of the Hospitality Sector Training Program. These were the Receptionist course and the Tourist Guide course. During a pleasant ceremony, a total of 37 people received their certificate after successfully completing one of the abovementioned courses. The certificate award ceremony took place in the presence of the Minister of Economic Development, Mr. Ruisandro Cijntje.
The Receptionist course lasted for 3 weeks and was provided by Teamwork Curaçao. The course consisted of 6 modules: Customer Service, Effective Communication, Telephone Etiquette, How to handle complaints, and also English and Dutch classes. A total of 24 people finished the course successfully.
A total of 13 people completed the Tourist Guide course successfully. The course was offered by the company One Caribbean and was coordinated by Mr. Emlyn Pietersz who is a certified trainer. The course consisted of the following modules: Effective Communication, Guiding on a walk, Guiding on a moving vehicle and Guiding for all. In addition, the participants also successfully completed the Personal Empowerment & Service Orientation Training. The goal of this training is to empower professionals who are motivated to provide high quality service to their customers. The training consisted of two half-day sessions and was provided by Experientia.
The Hospitality Sector Training Program is managed by the Ministry of Economic Development (MEO), and the Curaçao Tourist Board (CTB) oversees the execution of the program. The program is executed in close collaboration with the Ministry of Social Development, Labor and Wellbeing (SOAW) and private sector partners.
CTB, MEO and SOAW wish the course participants much success in the future.